Talking Insurance and Networking with Aly Mullins

I meet Aly Mullins, an insurance agent with Morris Insurance Services. She works in property, casualty, and life insurance, with Erie as her primary carrier. Aly says the recent hailstorms in the area were a major test for the industry, but Erie’s claims service performed well and she is proud to represent them. She recalls that the storm hit during her first day back from an emergency appendectomy, and that the company’s catastrophe teams came together to keep service smooth for customers.

Aly grew up in Milton and now lives in Hurricane, just a short commute from the office. Most of her day is spent writing new policies, servicing existing ones, and staying in touch with clients as their lives change. She enjoys being part of milestones like a client buying their first home, adding a new car, or making changes for a growing family. For her, it is about more than policies—it is about building long-term relationships and understanding her clients’ needs.

Networking is a key part of her approach. Aly often talks with clients who mention other needs, from car sales to pet grooming to accounting. She connects them with people she knows personally so she can give background on their work and be confident they will deliver. She shares examples like a car salesman who walked her through a rental car during the hailstorm, showing the same level of care he gives his own customers. Aly compares it to being an in-person Google review, helping people make informed choices based on trust and real connections.

She says these connections benefit everyone involved. Clients find solutions faster, and local businesses gain referrals from someone who has already built a relationship with the customer. It keeps business within the community and strengthens the network of professionals who can rely on one another. Aly believes that building this kind of trust makes her more valuable to her clients beyond the policies she writes.

When asked about events like Up Next Charlie West at Hagy’s Irish Pie Pub, Aly says they are essential. They give her the chance to meet other business owners face to face, understand what they do, and find ways to work together. For her, these events are as much about listening as they are about talking, because every conversation is an opportunity to learn how she can help her clients in new ways.