The True Price of Cutting Corners with Bob Theuring

I’m chatting with Bob Theuring, a local business coach, about a critical topic: the hidden cost of skimping. Bob is the owner of Tandem Innovations, a coaching and training company that specializes in leadership development and helping people become the best versions of themselves. He’s been in the business for over 10 years and has seen firsthand how a lack of attention to detail can impact success.

Our conversation focuses on the difference between being thrifty and being cheap. Bob, who’s dad grew up during the Depression, was taught the value of being frugal. However, he acknowledges that there’s a fine line between cutting corners to save money and sacrificing quality for short-term gains. This dilemma is something that many businesses face, particularly when trying to save a few dollars here and there. But, as Bob and I discuss, skimping can lead to long-term damage.

Bob shares an example from his experience at an Elton John concert, where the musicians went above and beyond to create a flawless performance. It was evident that attention to detail mattered, even in the smallest things, like a perfectly polished piano. If they had cut corners, no one would have noticed the small details—but over time, that could erode the overall experience. In business, those small details matter. When you skimp, you risk delivering mediocre results.

We also touch on the idea that businesses should focus on value rather than just cutting costs. For instance, spending money to polish a piano might seem unnecessary, but it’s the kind of investment that elevates the whole experience. Bob and I agree that aiming for excellence requires investing in the details—whether that’s in product quality, customer service, or employee satisfaction. Excellence doesn’t come from taking shortcuts.

As we wrap up the conversation, Bob emphasizes that the businesses and individuals who excel are the ones who don’t skimp on the small stuff. The best businesses are those that go the extra mile, ensuring that every detail is accounted for, even if no one will notice it right away. That’s how you build a reputation for quality and stand out in a crowded market.

Bob’s message is clear: don’t let the pursuit of short-term savings undermine your long-term success. In business, cutting corners can ultimately cost you more. Excellence is not cheap.